Mercury :: FAQ

FAQ (Frequently Asked Questions)

FALSE VIRUS WARNINGS - Kaspersky Anti-Virus scan

It has recently come to our attention that some Antivirus software is falsely identifying the Autorun software in some of our Digital Photo Frame products as a potential virus or malware. We are aware of this problem and did some further checks with Norton and other Antivirus software. They did not find any threats on device. Please view the two videos of the scan results from Norton and Kaspersky, which are two of the best known Antivirus software.

(Kaspersky Anti-Virus scan video)